Professional Grade NugSmasher NS Sifter Kief Extractor

A unique offering for those passionate about advancing their pressing capabilities and achieving superior yields. This program is designed for enthusiasts and professionals alike who have begun their journey with an initial Nugsmasher® model but find themselves yearning for more—be it in terms of scale, precision in pressure and temperature readings, or exploring the extraction of novel compounds.

The Nugsmasher® Upgrade Program is an initiative that reflects a commitment to the community, providing a path for users to transition from their current model to a more advanced one seamlessly. Whether you've started with the Nugsmasher® Mini or OG and are looking to step up your game, this program allows you to trade in your current press for up to 80% of its value towards a new model (with specific exclusions for certain model swaps). It's an opportunity to continuously evolve your extraction processes with the latest technology, ensuring that your equipment grows alongside your aspirations and needs.

Complete Trade In Form

Program Highlights:

Generous Trade-In Offer: Secure up to 80% of your current Nugsmasher® model's cost towards an upgrade, optimizing your investment.

Model Versatility: Open to all Nugsmasher® models, the program offers flexibility to upgrade to the machine that best suits your expanding requirements (note exclusions for specific swaps).

Condition Criteria: To qualify for full credit, presses must be returned in good working condition, free from excessive wear and tear.

Deadline Compliance: Trade-in units must be shipped back within 30 days of the upgrade purchase for store credit, with a grace period of up to 90 total days for press returns to avoid forfeiting the trade-in value.

Incentives for Non-Nugsmasher® Users:

A special trade-in credit is available for users of other brands, inviting them to join the Nugsmasher® family and enjoy its advanced extraction solutions.

Join the Nugsmasher® Upgrade Program to not only refine your extraction capabilities but also to ensure that your equipment is always at the cutting edge of technology.

Complete Trade In Form

RETURNS & WARRANTY TERMS AND CONDITIONS

Return Policy-

NugSmasher will accept returns on all presses within a 7 day window of purchase. The unit must be in new condition in original packaging and is only applicable to original purchaser. Customer is responsible for shipping charges back to NugSmasher and any damages on returned unit. Customer will receive a refund within 7-10 business days of us receiving the press minus a 15% restocking fee as well as the initial shipping cost of the purchase.
*Note: Micron bags are categorized as consumable items and are final sale, therefore they are not returnable.
*Please note, all Cryptocurrency payments and sales are final. Any refunds requested after an initial crypto payment will be returned via Store credit and falls under the same timeline as the 7 day Return policy window*

Warranty Policy-

Nugsmasher warranties all presses with a lifetime warranty on all parts and labor to original purchaser only. Warranty excludes misuse, or abuse to product and customer is responsible for shipping cost to and from factory, NugSmasher will issue shipping labels both ways at the customer’s expense and requires insurance at the current declared value, signature not required. Customer is responsible for any damages on returned unit. Any type of alterations or disassembling of product voids the factory warranty. Customer is responsible for any new packaging costs which will also be built into the label quote invoiced by NugSmasher if you utilize that service. Packaging costs are as follows:

• Mini – $26.00
• OG – $41.00
• X – $63.00
• XP – $41.00
• Touch – $41.00
• IQ – $121.25
• Pro – $94.00
• Pro touch – $152.00
• Sifter – $152.00

International Orders-

Customs Duty is a tariff or tax imposed on goods when transported across international borders. When customs/duty fees apply please note that you, the buyer, are 100% responsible for these fees. We, the seller, are not responsible for these charges. It may be necessary to contract a Customs Broker to facilitate bringing product into Country which is customers responsibility. Additionally, please note that international orders generally take extra time to arrive after they are shipped since all orders must pass through customs and the time frame that this takes is not within our control. Each country determines the assessment of duties and taxes differently. *Note: Your country’s de minimis value determines if local customs will assess a duty or tax on your shipment. Duties and VAT are calculated as a percentage of the customs value of the goods (item + insurance + shipping).

Your Happy Hydro Shipping Experience

🚚 Fast & Free on Orders $49+

Free standard shipping to the lower 48 (excluding soils/media)

Most orders ship from our Buffalo, NY warehouse

🤝 World-Class Customer Care

Our gardening specialists are here to help, 10 am–4 pm EST Monday–Friday.

Call 716-217-0353 or email help@happyhydro.com.

🔒 Discreet & Secure Packaging

We use plain-box shipping so your purchase remains 100% private.

Shipping Details

Most orders arrive in 3–5 business days.

UPS Ground or USPS Ground Advantage by default; upgrade to expedited at checkout.

Signature required only on orders over $500.

❓ FAQ

Shipping

What is the status of my order?
Visit the order confirmation page sent to your email or phone after checkout. If you have the Shop App, you can track it there, too.

How long does it take to get my order?
Most orders arrive in 3–5 business days.

Do I need to be there to sign for it?
Signature required only for orders over $500. For privacy, we can ship to your local UPS store.

Who will be delivering my order?
We use UPS Ground or USPS unless you select an expedited option. 

Do you ship to P.O. boxes, APO/FPO, or international addresses?
Small/lightweight items → P.O. boxes.
APO/FPO → not at this time.
International → Canada only.

Who is responsible for duty/taxes on international shipments?
You are—complete payments using your tracking number at UPS.com.

What happens if my package gets lost?
Title and risk pass to you once we deliver to the carrier. That said, we’ll work overtime to sort it out.

Payment

How can I pay?
Credit/debit card, PayPal, Coinbase, or Happy Hydro gift card.

When will I be charged?
Immediately upon checkout.

Why is my payment method not working?
Check billing address and card number. Large purchases may hit daily limits—call your bank to authorize.

What information do I need at checkout?
Shipping address and payment method—simple, fast, and secure.

Promotions

I’ve received a promo code. How do I apply it?
Enter it in the “Promo code” box at checkout and click “Apply.” 

How can I get in on a promotional offer?
Subscribe to our mailing list for extra discounts.

Can I use multiple promo codes?
No—one code per order. You can combine a gift card with a promo code, though.

Returns

How do I request a return or replacement?
Return within 30 days for free—refund or replacement. Vendor-specific policies override this; see the product page. Email help@happyhydro.com to start.

Returns must be in original packaging, all parts, resalable condition. Title transfers back to us upon receipt.

Multi-light orders, tents, orders over $500, and multi-box shipments may incur return shipping charges.

AK, HI, and international buyers cover return/warranty shipping.

What is the status of my refund?
Shopify processes refunds within 10 days; most customers see it in 5 days.

How do I cancel or change my order?
Reply to your order confirmation email or email help@happyhydro.com.
Canceled orders may incur the following fees:

2.9% for credit card payments

3.5% for PayPal or Venmo payments

4.0% for international PayPal transactions

4.1% for American Express payments

6.5% for orders paid via Shop Pay Installments or PayTomorrow

Is there a restocking fee or return shipping charge?
Generally no—except:

• Multi-packs of lights, tents, orders >$500, multi-box shipments → return shipping charges
  

Support

How do I contact customer service?
Call or chat with our gardening pros 10 am–4 pm EST M–F, or email help@happyhydro.com anytime.

Do you charge sales tax?
Only on orders shipped to New York.

What’s your privacy policy?
Your privacy matters—see our full policy at https://www.happyhydro.com/pages/privacy-policy.

Our bottom-line commitment is to have happy customers. Rather than focusing on raising margins and obsessing over profits, we've achieved an extraordinary customer retention rate by offering competitive prices, superior products, and – perhaps most importantly – world-class customer service.

What you can expect from Happy Hydro:

100% Secure Shopping- Know that every transaction that takes place on our website is encrypted and 100% SSL secure so your information is safe. We don't save payment information and will never sell your data.

Price Matching - Most products on our site are priced as low as we are allowed by manufacturers. But, if you find a better deal we will always match it and you can always call us for exclusive pricing.

Free 30 Day Returns - Let's be serious, it's tough making a commitment to a product without seeing it first. That's why we're offering 30 day free returns on most products. Read our whole return policy here. All we ask is you send it back in new condition and don't destroy the box!

Discreet Shipments - We do our best to ship discreet. If we can cover up a label on the outside of a box, we do it. If you have special requests put them in the order notes when you checkout, we read them!

Fully Insured Shipments - Every shipment that leaves our warehouses is fully covered in case of a lost or damaged item. We also request signature's on orders over $5000 for further protection.

Superior Gardening Products - All the manufacturers on this site are hand-picked by our founders to ensure you receive a quality product. All items are inspected (twice) before leaving our warehouses so we know that you'll be happy with the product that arrives at your door.

World-Class Customer Service - Our bottom-line commitment is to have happy customers. Rather than focusing on raising margins and obsessing over profits, we've achieved an extraordinary customer retention rate by treating our customers the way they deserve to be treated.

Authorized Dealers - Happy Hydro is an authorized dealer for every brand that we carry. You can rest easy knowing you will receive the full manufacturer's warranty with every purchase.

Volume Discounts - Are you a commercial grower or do you plan on making a large order? Send an email to help@happyhydro.com or call (716) 217-0353 for discounts too good to post online.