Hydro Logic Stealth-RO300 Reverse Osmosis Filter - 300 gpd

Your Happy Hydro Shipping Experience

🚚 Fast & Free on Orders $49+

Free standard shipping to the lower 48 (excluding soils/media)

Most orders ship from our Buffalo, NY warehouse

🤝 World-Class Customer Care

Our gardening specialists are here to help, 10 am–4 pm EST Monday–Friday.

Call 716-217-0353 or email help@happyhydro.com.

🔒 Discreet & Secure Packaging

We use plain-box shipping so your purchase remains 100% private.

Shipping Details

Most orders arrive in 3–5 business days.

UPS Ground or USPS Ground Advantage by default; upgrade to expedited at checkout.

Signature required only on orders over $500.

❓ FAQ

Shipping

What is the status of my order?
Visit the order confirmation page sent to your email or phone after checkout. If you have the Shop App, you can track it there, too.

How long does it take to get my order?
Most orders arrive in 3–5 business days.

Do I need to be there to sign for it?
Signature required only for orders over $500. For privacy, we can ship to your local UPS store.

Who will be delivering my order?
We use UPS Ground or USPS unless you select an expedited option. 

Do you ship to P.O. boxes, APO/FPO, or international addresses?
Small/lightweight items → P.O. boxes.
APO/FPO → not at this time.
International → Canada only.

Who is responsible for duty/taxes on international shipments?
You are—complete payments using your tracking number at UPS.com.

What happens if my package gets lost?
Title and risk pass to you once we deliver to the carrier. That said, we’ll work overtime to sort it out.

Payment

How can I pay?
Credit/debit card, PayPal, Coinbase, or Happy Hydro gift card.

When will I be charged?
Immediately upon checkout.

Why is my payment method not working?
Check billing address and card number. Large purchases may hit daily limits—call your bank to authorize.

What information do I need at checkout?
Shipping address and payment method—simple, fast, and secure.

Promotions

I’ve received a promo code. How do I apply it?
Enter it in the “Promo code” box at checkout and click “Apply.” 

How can I get in on a promotional offer?
Subscribe to our mailing list for extra discounts.

Can I use multiple promo codes?
No—one code per order. You can combine a gift card with a promo code, though.

Returns

How do I request a return or replacement?
Return within 30 days for free—refund or replacement. Vendor-specific policies override this; see the product page. Email help@happyhydro.com to start.

Returns must be in original packaging, all parts, resalable condition. Title transfers back to us upon receipt.

Multi-light orders, tents, orders over $500, and multi-box shipments may incur return shipping charges.

AK, HI, and international buyers cover return/warranty shipping.

What is the status of my refund?
Shopify processes refunds within 10 days; most customers see it in 5 days.

How do I cancel or change my order?
Reply to your order confirmation email or email help@happyhydro.com.
Canceled orders may incur the following fees:

2.9% for credit card payments

3.5% for PayPal or Venmo payments

4.0% for international PayPal transactions

4.1% for American Express payments

6.5% for orders paid via Shop Pay Installments or PayTomorrow

Is there a restocking fee or return shipping charge?
Generally no—except:

• Multi-packs of lights, tents, orders >$500, multi-box shipments → return shipping charges
  

Support

How do I contact customer service?
Call or chat with our gardening pros 10 am–4 pm EST M–F, or email help@happyhydro.com anytime.

Do you charge sales tax?
Only on orders shipped to New York.

What’s your privacy policy?
Your privacy matters—see our full policy at https://www.happyhydro.com/pages/privacy-policy.

Our bottom-line commitment is to have happy customers. Rather than focusing on raising margins and obsessing over profits, we've achieved an extraordinary customer retention rate by offering competitive prices, superior products, and – perhaps most importantly – world-class customer service.

What you can expect from Happy Hydro:

100% Secure Shopping- Know that every transaction that takes place on our website is encrypted and 100% SSL secure so your information is safe. We don't save payment information and will never sell your data.

Price Matching - Most products on our site are priced as low as we are allowed by manufacturers. But, if you find a better deal we will always match it and you can always call us for exclusive pricing.

Free 30 Day Returns - Let's be serious, it's tough making a commitment to a product without seeing it first. That's why we're offering 30 day free returns on most products. Read our whole return policy here. All we ask is you send it back in new condition and don't destroy the box!

Discreet Shipments - We do our best to ship discreet. If we can cover up a label on the outside of a box, we do it. If you have special requests put them in the order notes when you checkout, we read them!

Fully Insured Shipments - Every shipment that leaves our warehouses is fully covered in case of a lost or damaged item. We also request signature's on orders over $5000 for further protection.

Superior Gardening Products - All the manufacturers on this site are hand-picked by our founders to ensure you receive a quality product. All items are inspected (twice) before leaving our warehouses so we know that you'll be happy with the product that arrives at your door.

World-Class Customer Service - Our bottom-line commitment is to have happy customers. Rather than focusing on raising margins and obsessing over profits, we've achieved an extraordinary customer retention rate by treating our customers the way they deserve to be treated.

Authorized Dealers - Happy Hydro is an authorized dealer for every brand that we carry. You can rest easy knowing you will receive the full manufacturer's warranty with every purchase.

Volume Discounts - Are you a commercial grower or do you plan on making a large order? Send an email to help@happyhydro.com or call (716) 217-0353 for discounts too good to post online.