Harvest Right

Harvest Right [5-Tray] Medium Pro Stainless Steel Home Freeze Dryer w/ Mylar Kit

Save $300.00

Pump Option: Premier Pump
Price:
Sale price$3,095.00 Regular price$3,395.00

Lead Time: Receive this item in 1-2 weeks

Warehouse: Ships from Harvest Right

Returns: Within 30 days, unopened & unused, 15% restocking fee

Warranty: 3 year warranty on Harvest Right freeze dryers

Description

Harvest Right Return Policy

Money Back Guarantee: Customers have the option to cancel their orders before shipment for a refund. Please note, refunds will have a deduction of 3% to cover credit card processing fees incurred by Happy Hydro. For orders placed using financing options, a 5% fee will be deducted to cover associated costs.

After the freeze dryer(s) have been shipped, customers can return them within 30 days of the shipping date. Returns will be processed for a refund less 3% credit card fee and a 15% restocking fee. For returns of orders placed using financing options, the refund will be less a 15% restocking fee and a 5% financing fee.

3-Year Limited Warranty

All sales of Harvest Right Freeze Dryers after February 1, 2019, are covered by this warranty.

Full One-Year Warranty only includes the U.S. continental 48 states
Warranty Period: For one year from original ship date.
Included: Premier oil vacuum pump and oil-free vacuum pumps.
Harvest Right will be responsible for: Repair or, at our option, replace any part of this freeze dryer and/or vacuum pump which proves to be defective in workmanship or material.
Consumer will be responsible for: Costs of service calls. Consumer may also be responsible for replacement parts caused by consumer misuse and neglect of product. See Normal Responsibilities of the Consumer below.

Limited 3-year warranty
Warranty Period: For the second and third year from the original ship date.
Harvest Right will be responsible for: Repair or, at our option, replace any part of the sealed refrigeration system (compressor, condenser, evaporator, tubing) which fails because of defective workmanship or material.
Consumer will be responsible for: Diagnostic charges for determining defects, and any costs for transportation and delivery of the appliance required because of service.

Limited Warranty (Alaska, Hawaii, Canada and Puerto Rico)
Time periods listed above.
Included: Premier oil vacuum pump and oil-free vacuum pumps.
All provisions of this limited warranty are the same as listed above except that service will be provided by the customer or a qualified local service provider that is approved by Harvest Right. The consumer will be responsible for the cost of transportation of the product to the repair shop or the travel cost of the technician to the consumer’s location. In the event a consumer is required to ship the product directly to Harvest Right for repair, the consumer is eligible for a shipping credit in an amount determined by Harvest Right at the time of shipping.

Limited International Warranty (includes all countries not described above)
Warranty Period: For one year from original ship date.
Included: Premier oil vacuum pump and oil-free vacuum pumps.
Harvest Right will provide: Support through telephone and e-mail only. At our option, all parts deemed necessary will be provided by Harvest Right.
Consumer will be responsible for: Costs of local service and cost of parts for consumer misuse and neglect of product. Costs for transportation and delivery of all parts, for any reason, from Harvest Right to Consumer.

Normal Responsibilities of the Consumer:
This warranty applies only to freeze dryers used in clean environments and when operated in accordance with Harvest Right instructions. The consumer is responsible for the following items:
1. Proper use of the appliance in accordance with the instructions provided with the product.
2.Proper installation in accordance with the instructions provided with the appliance and in accordance with all local electrical codes.
3. Proper connection to a grounded power supply of sufficient voltage, replacement of blown fuses, repair of loose connections or defects in house wiring.
4. The appliance must be operated in a clean open area that has plenty of airflow and is not above 95°F (35°C) or below 35° F (2°C).
5. Damages to the appliance during or after installation. Do not lift the unit by holding onto the door.
6. Properly maintaining and operating the freeze dryer and vacuum pump.
7. Ensuring freeze-dried food, or other freeze-dried material, are completely dry prior to packaging.
8. Ensuring proper, durable containers are used. Containers, once sealed, must not allow water or air to penetrate them.
9. Ensuring sufficient/proper, fresh oxygen absorbers are included in the sealed container with the freeze dried material. They must not have expired or been exposed to the air prematurely for too long of a time.

Harvest Right accepts no responsibility for the quality of freeze-dried food or freeze-dried materials; nor does it accept responsibility for the packaging of the food or other freeze-dried material.

Exclusions:
1. Any modifications or add-on after-market accessories will void the warranty in its entirety.
2. Consequential or incidental damages such as, but not limited to, property damage and incidental expenses resulting from any breach of this written or any implied warranty.
3. Service calls which do not involve malfunction or defects in workmanship or material.
4. Damages caused by services performed by persons other than authorized by Harvest Right.
5. Parts other than Harvest Right repair parts or parts obtained from suppliers other than Harvest Right personnel.
6. External causes such as abuse, misuse, inadequate power supply, or acts of God.
7. Products with original serial numbers that have been removed or altered and cannot be readily determined.
8. Using an extension cord instead of direct line connection to available power supply.
9. Claims for personal injuries, incidental or consequential damages, or economic loss (profit or revenue), however caused.
10. If you are not the original owner of the freeze dryer, the warranty no longer applies.

Service:
Since it is the responsibility of the consumer to establish the warranty period by verifying the original purchase date, keep your delivery slip or purchase receipt or some other appropriate payment record. This written warranty gives you specific legal rights. You may have other rights that vary from state to state. Service under this warranty must be obtained by contacting Harvest Right directly:

Harvest Right
2320 N. 2200 W.
Salt Lake City, UT 84116
USA
801-386-8960

63020/030123

FREE Shipping on Harvest Right Products at $49+

This ships directly from Harvest Right's facility in Salt Lake City, Utah

Free to lower 48 states

This item ships Ground Freight or Ground Parcel (UPS/FedEx)

Once shipped, freeze dryers deliver within 7 days

Receiving & Unboxing Your New Freeze Dryer!

Your Freeze Dryer should look like one of the two images below. If there is significant damage to the packaging, please ask the driver to wait while you inspect the unit for any signs of damage. 

Please watch the video below to ensure you are prepared to receive your delivery. If it is damaged, do not accept delivery. Kindly tell your FedEx driver that you are "refusing delivery" and Harvest Right will ship you a replacement. 

Do not authorize FedEx or another carrier to leave the shipment without a signature. 

The driver is required to wait and will do so for up to 15 minutes while you thoroughly inspect your shipment. While more inspection time should not be necessary, please be advised that the shipping company reserves the right to bill you directly for "driver wait time" that exceeds 15 minutes.

Other Important Delivery Info: 

Important: Occasionally we see freeze dryers damaged during shipment. You should never accept a shipment if the box or its contents appear to have serious shipping damage.

Check for signs such as large tears or dents in the cardboard, packaging, or a damaged pallet. If you notice any significant marks or damage to the packaging, point these out to the driver, and ask the driver to give you a few minutes to cut the bands and remove the boxes on the freeze dryer.This will allow you to further inspect the Freeze Dryer.

Ask the driver to document/note the marks/damage that may be one the packaging. If there is any other packaging added, the shipping carrier may have repackaged it. In this case, inspect your Freeze Dryer more closely. Taking a photo is recommended if there is any concern.

This only takes a few minutes and will assure that you receive your unit in the condition it left Harvest Right.While damage during shipment is unlikely, it is better to be safe! 

By signing the delivery slip you are agreeing that the unit arrived to you undamaged. DO NOT accept delivery if there is noticeable damage to the packaging or the Freeze Dryer.*Note this only pertains to shipping damage- units purchased as Refurbished may have scratches, dents and other imperfections and are sold as is.

Be advised that this is a CURBSIDE DELIVERY ONLY. 

If you have any special shipping instructions or needs, or if you live in a rural area where a semi-truck may have an issue delivering the machine to your property, please contact and inform the shipping company IMMEDIATELY with your tracking number to ensure a proper delivery is planned and to prevent any additional delays. 

If you would like your freezer dryer delivered into your garage, that option is available for an additional pre-arranged cost, that is billed directly to you from the shipping company. Harvest Right does not arrange nor pay these add-on delivery services.


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Discreet Shipments - We do our best to ship discreet. If we can cover up a label on the outside of a box, we do it. If you have special requests put them in the order notes when you checkout, we read them!

Fully Insured Shipments - Every shipment that leaves our warehouses is fully covered in case of a lost or damaged item. We also request signature's on orders over $5000 for further protection.

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Authorized Dealers - Happy Hydro is an authorized dealer for every brand that we carry. You can rest easy knowing you will receive the full manufacturer's warranty with every purchase.

Volume Discounts - Are you a commercial grower or do you plan on making a large order? Send an email to help@happyhydro.com or call (716) 217-0353 for discounts too good to post online.

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